Contact Us

Use the form on the right to contact us.

You can edit the text in this area, and change where the contact form on the right submits to, by entering edit mode using the modes on the bottom right. 

29 Louisville Avenue
Pascoe Vale South, VIC, 3044
Australia

0408 308 254

Shipping Info

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Shipping & Returns

SHIPPING

Australian customers

We use Australia Post for our shipping. All orders are shipped within 1-2 business days from day of purchase.

MELBOURNE & ADELAIDE • Approximately 2-3 business days

BRISBANE, SYDNEY, CANBERRA, HOBART •  Approximately 3-4 business days

PERTH, NORTH QUEENSLAND, DARWIN •  Approximately 5-6 business days

RURAL AUSTRALIA • Approximately 5-14 business days

We also offer Express Post – You can choose this option when you check out. The pricing of express post is automatically calculated in the Shopping Cart.

International customers

At this time we do not offer international shipping. However, we are working to get international orders available as soon as possible, so stay tuned!

 

 

RETURNS POLICY 

We take extra care in making sure it arrives to their new home safely. 
Should one of our little ones happen to get lost on the way or get damaged, please contact us immediately at hello@simpledimple.com.au so that we can do everything we can to try to find them and address any concerns you have. 
All our orders of 2 items or more come with a tracking number, so you can keep an eye on your little ones arriving safely to your door.


Please double check that you have provided us with the correct shipping address

- once we process your order we pass it on to Australia Post and it’s out of our hands. If your order doesn’t arrive, you will need to get in contact with them, however we are more than happy to help you track your order if it gets lost.

If you’ve discovered that the address you’ve given us is incorrect, contact us immediately at hello@simpledimple.com.au so we can change this, please note your order number when contacting us